Given the choices that you have, it is always a bit tough to select a good antivirus software. While you look for an effective medium to protect your device, you are more likely to zero in on Norton. The complete antivirus protection program from Norton by Symantec is sufficient enough to save you from the major threats.
The antivirus is packed with features that assure complete respite. You are more at ease and there is the also the assurance of everlasting will be all right.
But then, there are few things that might come as a shocker. All of a sudden, you end up with a flurry of error messages, which are rather hard to decipher.
One such scenario that you are likely to come across is when you get Norton Error 3038,104. When you end up the error message, it usually points to only one thing- your system will stop working altogether. Of course, with your PC failing to respond to your commands, you are bound to expect something sinister.
The fact that you are getting this error message without any prior warning is bound to have a negative impact. Hence, you will be keen to figure out a way, so as to get the issue resolved, without much of any disrepute.
Start by Identifying the Symptoms
You don’t get stuck in a situation with Norton 3038, 104, just like that? There are symptoms that you must take notice of and this helps you to get a better perspective on what needs to be done.
- With runtime Error 3038,104, your PC has the tendency to crash frequently.
- Once you get Error 3038,104, the active program window crashes on its own.
- Sluggish response from Windows and you fail to get an appropriate response through mouse or keyboard input.
- Your PC freezes for a few seconds periodically.
Most of the times, the Error Message 3038,104 related to Norton internet security appears when you are trying to get the program installed. There are several other factors which must be equally held responsible for.
So, you are familiar with the usual symptoms associated with the Error 3038, 104. But, you must be equally interested to know and learn more about the causes. When you get a clear picture, it basically helps you to find a possible solution that can address your immediate concern.
What Causes Error 3038, 104?
It is not that difficult to pinpoint the specific reasons that cause Error 3038, 104. The reasons can be varied and it all comes down to your ground situation. Some of them are being elaborated below:
- Incomplete installation or corrupt download of Norton Internet Security software.
- Installation or Uninstallation of Norton related programs or files might corrupt the Window registry.
- Virus or malware infection might have affected some of the Window system files.
- Missing or Deleted Norton Antivirus related program files.
So, the reasons can vary and quite often, it becomes difficult to pinpoint one specific reason. Your current objective should now be to look for a way through which you can resolve the situation, once and for all.
How to Fix Norton Error 3039, 1004?
Herein listed below is a list of troubleshooting tips that will assist you to get the Error 3038,104 resolved. The steps being discussed below are rather time-consuming and you must emphasize more on getting the basics right.
1. Try repairing the registries associated with Norton Error 3038, 104:
If you are trying to manually edit the Window registry entries, then it becomes necessary to exercise some amount of caution. Any slight error in using the Registry Editor might damage the operating system. Before making any attempt to start the repair, you might create a necessary backup by moving some portion of the registry files.
This is how you create the backup file of Norton antivirus related registry entry.
2. A Complete Malware Scan of Your PC is Absolutely Necessary:
The fact that you are getting Error 3038,104 also points to one thing. Due to malware infection, your PC has become a bit vulnerable, resulting in its slow response. At times, the system also reboots on its own.
Judging the situation, the only probable option left for you is to initiate a complete malware scan. This goes a long way to eradicate all the malware related program and registry entries from your PC.
3. Clean up the System Junk Using Disk Clean Up:
You are quite aware of the fact that your computer system becomes almost a hotbed of junk files. Rather being of any use, these junk files are a clear nuisance and it would seem appropriate to clean them up. Since the junk that had accumulated might result in a situation, where the Norton antivirus fails to respond. As it is considered to be one of the primary reasons for Norton Error 3038, 104, the only thing for you then would be to clean the junk files using Disk Clean Up.
4. Make it a Point to Update the Device Drivers of your PC:
Quite often, due to outdated or corrupt device drivers, you end up in a situation, where you get Error 3038, 104. The reasons for the malfunctioning of device drivers can vary. Nevertheless, the only solution left for you then would be to update the device drivers, which surely helps to resolve the problem for good.
For a change, getting the Windows update installed and downloaded is fairly an easy task.
5. “Undo” Recent System Changes Using Windows System Restore:
Windows System Restore gives you the ability to go back in time on your PC. This implies you have a good chance of getting the Error 3038.104 fixed with considerable ease. All that you have to do is to use System Restore to go back to a period wherein the programs and files were working fine.
6. Try Uninstalling and Reinstalling the Norton Secured Program Related to Error 3038,104:
Considering the Error 3038,104 is related a very specific program, what are you supposed to do? Given the situation, you can try to uninstall and reinstall the Norton antivirus related software. In doing so, you might stand a chance to fix the error, without having to endure any difficulty.
The steps can be somewhat complicated. In case, you find the going tough, the only alternative left for you is to contact the Norton customer service team. This is where you get all the necessary assistance, wherein you are not required to worry about other factors.
7. Run Windows System File Checker:
System File Checker turns out to be a handy tool, which you can utilize to scan and restore corrupt files in Windows. After running the Window File System Checker, you will find a way to deal with the issue and get it fixed.
8. Install All Window Updates:
In a bid to help you resolve the Norton Security Error 3038,104, Microsoft makes it a point to constantly update and improve the Windows system files. In fact, just by resolving the runtime problems, you will get an opportunity to resolve the Error 3018,104. Make sure to update the latest service pack of Windows and you will have one less problem to deal with.
For some reason, installing the updates might not be that easy. There are several aspects that you have to take into account. If you are going through a difficult patch, there is the only thing you can do. Just make sure to contact the antivirus support team and this way, you will get the desired solution, without having to compromise on any front.
9. Clean Installation of Windows is a Must:
Last but not the least, you are required to perform a clean installation of the Windows. Although it is a time-consuming process, it does help to clean out all the unnecessary junk. However, the re-installation will clearly erase all the data from your PC. So, it becomes necessary to have a necessary backup.
The Onus is Entirely Upon You
The modicum of issues that have surfaced with the Norton Security Error 3038,104 does imply problems. You are not quite in a position to deal with the situations on your own. Hence, you are required to make a choice. Based on the circumstances you are in, getting help through Norton chat support appears to be a logical move. At least, you will have the necessary resources to deal with a situation, for which you are not required to worry much.
Basically, it all comes down to the choices you make and that’s it. If you are looking to get the issue fixed, then you must act now, rather than waiting for a more appropriate time.