Refund Policy

Antivirus support numbers is an independent online client service provider to fix any kind of general or technical problems all of the sudden occurring in branded antivirus products such as     Norton, McAfee, Kaspersky, Bit defender, Avast, Webroot, Panda, Viper and many more.

 

  • Complete refund can be claimed within 15-20 days from the date of getting subscribed with the service plan.
  • The processing of refund will be done within 5-7 business days and it will take 10-15 days to get reflected in your bank account or credit card account.
  • User cannot avail for refund if he opted for one time incident plan.

Refund request is only accepted when any of these criteria is fulfilled:

  • There is possibility of issue getting resolved as confirmation is already provided by the antivirus customer service expert but the case has not been resolved yet.
  • The tech guy is not capable to resolve the problem occurring in email account or the issues is beyond the scope to get resolved.
  • The refund request is generated 30 days back from date of availing subscribed plan.
  • The issue do not have closed ticket status or resolved status and satisfaction grade is not provided by the customer
  • There is no status of closed ticket and neither there is any resolution status nor any satisfaction grade provided by the customer.